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Get Help

How to get help

If you find yourself in a position where you are unable to afford food please do get in touch

We are here to help

The most important step is…making that first step!

Please call Help Through Hardship on Freephone 0808 208 2138 if you find you need a food parcel.

What happens next?

Help Through Hardship will speak with you about your current situation to ensure you are aware of the support you can receive to help you out of your current crisis situation, you will be able to access this help via a range of agencies we work with and will upload you a food voucher to our system.
Knottingley foodbank works with a range of agencies and works in partnership to provide short- or long-term support to help address the issues behind the reasons for your crisis.
Agencies we work with include: Citizens Advice, housing support officers, children’s centres, health visitors, social services, local charities, money smart, local councils, domestic abuse and more

Don’t want to call?

Please contact us via Facebook (8) Knottingley Foodbank | Facebook
or email [email protected]
We can take your details and make an internal referral to Citizens Advice Bureau on your behalf

Your Food Parcel Voucher

We use an internal online system so your food voucher is uploaded by your referral agency which instantly comes through to us.  We receive details regarding the number of adults and children in your household, allergies, dietary requirements, pet food required and any other items you may be needing so we can prepare your food parcel.

Collecting your parcel 

We receive a donation from Lidl in Knottingley of fresh fruit and vegetables, bread and pastries.  These normally arrive around 10.30am so please do bear this in mind when collecting your parcels!

The foodbank has a warm and welcoming atmosphere, and our volunteers are always happy to help.
You can sit and have a cuppa and chat whilst your food parcel is being prepared or speak to our Citizens Advice Advisor who is onsite each week! Alternatively, if you don’t fancy a chat, we understand and will give you the space you need!

We fully understand this can be a daunting experience, but we are hear to help, we never judge, anyone can find themselves in a crisis at any time in their lives…. you really are not alone!

If you have any further questions our FAQ’s page may help, or feel free to give us a call.


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